Privacy Policy

1. Information We Collect

1.1. Information you provide

• Name and email address (account creation)
• Uploaded images (for metadata generation)
• Billing and invoicing details (via payment providers)
• Support messages and feedback

1.2. Information collected automatically

• IP address and approximate location
• Browser, device type and operating system
• Usage logs (pages visited, actions in the app)

2. How We Use Your Data

• to provide and maintain the Image Tagger AI service
• to generate metadata, keywords and alt text via AI
• to manage accounts, credits and subscriptions
• to improve product performance and user experience
• to prevent abuse, fraud and security incidents
• to send essential service emails (billing, login, updates)

We do not sell your personal information to third parties.

3. Image Processing & AI

Uploaded images are used exclusively to generate metadata (for example titles, descriptions, keywords and alt text). Images may be temporarily stored or cached for processing and displaying in your dashboard.

• We do not claim ownership of your images.
• We do not use your images to train our own public models.
• Images are removed after a reasonable processing/retention period.

Metadata (titles, descriptions, keywords) and filenames may be kept in your account so that you can export or re-download them later.

4. Third-Party Services

We use trusted third-party providers to run Image Tagger AI, for example:

• Payment processors (Stripe, Paddle, Lemon Squeezy) – to process payments securely
• Authentication provider (Clerk) – to handle login and security
• Analytics tools – to understand usage and improve the product
• Infrastructure providers – hosting servers and storage

These providers only receive the data necessary to perform their functions and are bound by their own privacy policies.

5. Cookies & Tracking

We use cookies and similar technologies to keep you logged in, remember preferences and measure traffic.

• Essential cookies – required for login and core functionality.
• Analytics cookies – help us understand how the app is used.

You can control cookies through your browser settings. For more details, see our Cookie Policy.

6. Data Security

We use industry-standard security measures, including encryption in transit (HTTPS), access controls and secure backups. No system is perfectly secure, but we work to protect your data from unauthorized access, loss or misuse.

7. Your Rights (GDPR / EU Users)

If you are located in the European Union, you have the right to:

• access the personal data we hold about you
• request correction of inaccurate data
• request deletion of your data (where applicable)
• export your data (data portability)
• object to certain types of processing or withdraw consent

To exercise these rights, contact us at support@imagetaggerai.com.

8. Data Retention

Account data is kept for as long as your account is active or as required by law. Billing records may need to be stored for tax and accounting obligations. Cached images are removed after processing; metadata may remain in your account for your convenience.

9. Changes to This Policy

We may update this Privacy Policy occasionally. When we do, we will update the “Last updated” date above. Continued use of Image Tagger AI after changes become effective means you accept the updated Policy.

10. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Email: support@imagetaggerai.com

Actinium Agency, Serbia